| Web Hosting FAQ | Technical Support FAQ | Domain Name FAQ | Resellers FAQ | Billing FAQ |

Web Hosting FAQ
What is web hosting?
Is there any hidden cost?
What is the sign-up procedure?
How long will it take to create an account?
What are POP3 accounts and e-mail aliases?
How is Inspire CyberNET's Bandwidth?
Can I resell Inspire CyberNET accounts?
Does Inspire CyberNET provide commercial 1.5M broadband service?
Can I use Inspire CyberNET if I dial up from another ISP?
Does Insipre CyberNET provide web design services?
How do I announce my site?
What is SSL (Secure Socket Layer)?
What is CGI (Common Gateway Interface) and Perl?
What is Domain Reservation?
What is Domain Redirect?
Can I configure all my email accounts?

Technical Support FAQ
Why some visitors can't reach my site?
Why does my site appear differently when viewed by different computers/browsers?
What is ICQ? How can I set it up for technical support purpose?
Why I cannot upload files?

Domain Name FAQ
How to register?
How long will it take to get my domain name?
Any restriction on name application?
How can I pay for my domain registration?
Can I transfer my domain from another ISP?
How to change the ownership of a domain?

Resellers FAQ
Will my clients know I'm reselling Inspire CyberNET accounts?
How long does it take to set up a Resold Account?
Can I cancel my newly opened Resold Account?
Who will provide technical support?
Who will register domain names?
Who does the name registration payment?
What will appear in the name registration?
Can I resell disk space within my account?
Can I use Inspire CyberNET documentation?
How can I start?

Billing FAQ
How can I pay for the service?
My account has been stopped since the payment is delayed. Can I re-open it?
How is the account renewed when the contract ends?

Can I change my service plan?
Who will pay for the domain registration?
Is there a service charge if I want to restore files from your backup tape?
Can I transfer service fees from one account to another?

What is the service charge if I have to modify the domain record?
What is the contract period for Additional Components?
What is the service charge of other unclassified admininstrative work?

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