How to register?
Sign up to become our customer and we will make the application on your behalf.

How long will it take to get my domain name?
Although we can create your storage space (your working Asia Online Virtual Domain Account) within 24 hours (or 48 hours if too busy) we have no control over HKNIC or InterNIC, the domain name registration organizations that process your request. Nevertheless, the entire process usually takes no longer than 7 working days.

Any restriction on name application?
You need to have a registered organization (for example a company) if you are going to get a local name (.com.hk, .net.hk, .gov.hk, .edu.hk &.org.hk). Also, each organization is allowed only one name.

If you are an individual, consider getting an international name (.com, .net & .org) or use our subdomain hosting.

How can I pay for my domain registration?
HKNIC or InterNIC will contact you directly on how to pay for your registration fee.

Can I transfer my domain from another ISP?
Yes. Simply sign up as our customer and we will make the transfer arrangements. Remember to choose the "transfer domain" option during the registration.

- Transferring a local name (.hk). HKNIC will charge HK$200 for the transfer which will normally take 10 working days.

- Transferring an international name (.com., .net or .org). The transfer is free of charge. You will receive an e-mail asking you to acknowledge the change. The transfer will take 2 to 3 working days with your prompt reply.

How to change the ownership of a domain?
The "domain ownership" is the organization registering the domain name, not the administrative, technical or billing contacts. Changing the ownership of a domain name involves tedious administrative work. Please find the below information:

For a .hk domain:

1) The change involves removing the domain name first and registering it again using a new organization identity.
2) Please submit us the relevant certificate (for example a Business Registration Certificate for a .com.hk name) which is required for the new registration.
3) HKNIC will charge HK$200 for the new application which you should settle with them directly. In other words this is not included in our service charge.
4) The change will take approximately 2 weeks to complete.

For .com, .net and .org domain (Only apply to Network Solutions domains. We are currently not offering registrant name change service to domains applied through other organizations)

1) The current owner (registrant) is required to sign an agreement before a notary public for change of domain ownership. Such service offered by the US Consulate is charged at US$55 per notarial, and is excluded from our service fee.
2) This change will take approximately 2 months to complete.

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